Support Services Case Manager S.O.A.R

POSITION SUMMARY: The Support Services Case Managers will report directly to the Director of
Economic and Social Services Director. The Support Services Case Manager works with the participant to
identify and remove barriers to employment and self-sufficiency by coordinating integrated services with
appropriate community partners. They maintain frequent and sustained communication with the
participant and service providers, to ensure that services are provided in a timely fashion.
Additionally, all CAPC employees, vendors, contractors, and volunteers are responsible for child safety and
active supervision of children.

Support Services Case Manager

Grant Title: Project S.O.A.R. (Success in Occupational Achievement and Retention)
This grant funded position is through the Bureau of Economic Self-Sufficiency (formerly DEO) and the
Community Services Block Grant (CSBG). This grant is scheduled to end on August 31, 2020.

Salary: $17.76 per hour FLSA Classification: non-exempt Benefits Eligible
40 hours per week / 52 weeks per year Open: March 13, 2019 Closed: When Filled

Overview of Grant: Project S.O.A.R. is a partnership between CareerSource Escarosa (CSE) and the
Community Action Program Committee, Inc. (CAPC). While, the project partners have existing MOUs for
coordination of service delivery, Project S.O.A.R. creates deeper coordination of services and shared case
management through technology applications and cross-training of staff. By wrapping the services to the
unique needs of each client, and by creating new mobile access points, Project S.O.A.R. is an agile service
delivery model for highly effective case management.

Position Summary: The Support Services Case Managers will report directly to the Director of
Economic and Social Services Director. The Support Services Case Manager works with the participant to
identify and remove barriers to employment and self-sufficiency by coordinating integrated services with
appropriate community partners. They maintain frequent and sustained communication with the
participant and service providers, to ensure that services are provided in a timely fashion.

Additionally, all CAPC employees, vendors, contractors, and volunteers are responsible for child safety and
active supervision of children.

Education / Experience: A Bachelor’s Degree in Social Work, Human Services or Psychology is required.
Four years of experience in social services or related field; computer skills; year for year experience may
be substituted for the required education. Must be a self-starter, needing limited supervision, and have the
ability to start and follow through on projects to completion.

Other Requirements: Applicants must have a current Florida Driver’s license, reliable transportation,
satisfactory criminal records check for abuse and neglect, negative TB skin test, drug testing as required,
and state required minimum vehicle insurance and uninsured motorist insurance. Must be knowledgeable
and proficient in using MS Office applications. Applicants must meet all Department of Children and
Families requirements for employment.

Physical Demands: This position requires the employee to be in a seated position and actively working
on a computer keyboard for long periods. Frequent communication contact with clients and customers.
This position may be required to stand for long periods of time while completing observations in the
classroom and on the playground. Moderate to vigorous physical activity is required when working in and
among staff at center sites.

If interested in applying, please complete the attached employment application and return to Human
Resources by the closing date. For more information, contact David Powell, HR Director, 850-438-4021 or
email d.powell@capc-pensacola.org.

The Community Action Program Committee is an EOE and participates in E-Verify.

CLICK TO APPLY!
2019-03-14T01:11:28+00:00