Love numbers? Love solving problems? Love seeing others use data to improve how they serve others? The Director of Monitoring and Compliance is for you! The director is a key leadership role in our Community Action Head Start program, working each day to ensure data is used effectively to drive program quality and continuous improvement. Are you a socially conscious, dedicated individual who is committed to building a better future for children, families, and communities? If so, join us as we improve our ability to prepare every child for the first day of school and beyond.

SUMMARY:  The Director of Monitoring and Compliance serves as the administrative and operational leader of Head Start for Community Action Program Committee, Inc.-Pensacola, and works collaboratively with senior leadership to build a culture of excellence, accountability, and continuous improvement.

• Open Date: October 1, 2021 Closing Date: Open until filled

• Salary: $29.02 per hour / 40 hours per week / 52 weeks per year

• FLSA Classification: Exempt – Benefits Eligible

Overview:  The Director of Monitoring and Compliance serves as the administrative and operational leader of Head Start for Community Action Program Committee, Inc.-Pensacola, and works collaboratively with senior leadership to build a culture of excellence, accountability, and continuous improvement. The director provides direct administrative oversight of the following key tasks explained below.

  • Provides monitoring, oversight, and performance improvement tools to ensure that all centers are fully compliant with Head Start Performance Standards, state licensing regulations, and CAPC’s program goals.
  • Resolves compliance concerns in a timely manner and establishes a culture of excellence using best practices in the field of continuous improvement throughout the organization.
  • Consistently monitors center health and safety, including adherence to all licensing requirements.
  • Effectively communicates and takes a leadership role regarding areas of non-compliance, health & safety issues, and corrective action plans.
  • Check-ins are arranged as needed to ensure coordinated efforts regarding data review and appropriate follow-up.
  • Acts as a liaison to senior leadership in HR, IT, Operations, and Finance to develop and implement administrative systems that drive performance improvement.
  • Assists in the development of budgets review monthly finance reports and adhere to budgetary guidelines.
  • Provides feedback and input into performance appraisals of key staff.

Specific Responsibilities include but are not limited to the following:

  • Oversees monthly health and safety monitoring to ensure timely communication with outstanding health and safety concerns.
  • Ensures that all centers maintain up-to-date licensing in all required areas and that proper documentation/follow-up is completed after licensing visits.
  • Owns relationships with state licensing specialists and develops strong back and forth communication to support the needs of the program and meet all standards.
  • Analyzes and mitigates risk to the program (attendance issues, low enrollment, licensing issues) by proactively monitoring; developing an action plan, and coordinating with key staff to execute and own performance improvement plans.
  • Receives and acts upon significant incidents, accident reports, and/or any complaints and concerns expressed by staff, parents, and community subsequently shared with relevant leads.
  • Coordinates with key team members to conduct annual Self-Assessment System for Continuous Improvement and Evaluation (SASCIE) processes and validation visits. Develops and carries out action plans to promote quality improvement based upon SASCIE ratings.
  • Works in coordination with CAPC leadership to carry out other monitoring and quality improvement activities.
  • Maintain documentation of monitoring, coaching, and training activities, adhering to CAPC’s existing systems
  • Facilitates professional development workshops as appropriate.
  • Actively participate in the countywide Head Start community, including staff meetings, mandated training, committee meetings, and other program-wide functions as needed, including some evening activities.
  • All other duties as assigned.

Education/Experience: Bachelor’s degree in education, public administration, business administration, or business-related field required.  A master’s degree in education, business, public health, data analysis, or related field is preferred.  Prefer 5+ years of experience in data analysis and continuous improvement. Educational industry experience is a plus, Pre-K or previous Head Start experience is even better,  exceptional problem-solving abilities and the ability to use data to make decisions; Knowledge of regulations, procedures, and standards as it relates to all CAPC programs and funding execution of Head Start grants, current and in-depth working knowledge of Head Start Performance Standards and Department of Children and Families Performance Standards, *Ability to multitask, work independently, efficiently organize and communicate effectively in written or verbal format to groups of all sizes and individuals and, *5+ years supervisory experience required

The Community Action Program Committee, Inc is an EOE; participates in E-Verify; and Advocates for Justice, Equity, Diversity, and Inclusion.

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